Cookie Policy
Last updated: September 2026
1. Introduction
This Cookie Policy explains how The Motorists Organisation Ltd (“TMO”, “we”, “us” or “our”) uses cookies and similar technologies to recognise you when you visit tootcars.com (“TootCars”). It outlines what these technologies are, why we use them, and your rights to control their use.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications Regulations (PECR).
This policy should be read alongside our Privacy Policy.
2. What Are Cookies?
Cookies are small data files placed on your device when you visit a website. They help us remember your preferences, improve site performance, and deliver relevant content and advertising.
Similar technologies include local storage, pixels, tags and server-side tracking tools. References to cookies in this policy include these technologies where appropriate.
3. Types of Cookies We Use
We use the following types of cookies and similar technologies:
· Strictly Necessary – Enable core functionality like security, network management, and accessibility. (No consent required)
· Analytics – Help us understand how visitors interact with our site (e.g. Google Analytics). (Consent required unless anonymised)
· Functionality – These cookies are associated with remembering preferences and actions on previous visits, to ensure that when you revisit the site it behaves as you would expect. (Consent required)
· Marketing & Retargeting – Deliver personalised features and ads and track effectiveness using cookies and similar technologies (including pixels and server-side tracking tools, e.g. Facebook Pixel). (Consent required)
4. Why We Use Cookies On TootCars
We use cookies and similar tools for the purposes described below:
· To manage traffic to our platform.
· To identify authenticated users on our platform so as to provide them with appropriate content, including where a BookMyGarage account is used to access TootCars.
· To protect the platform against certain types of attack, improve security and prevent fraudulent activity.
· To support interactive features on our platform, such as chat, vehicle recommendations and vehicle enquiries.
· To personalise the website and display vehicles, features, products and services that might be of interest to you.
· To remember user preferences from previous visits to our platform.
· To collect data on the use of our platform; we mainly use Google Analytics cookies for this purpose and understand how customers use our services so we can make improvements.
· To track and manage referrals from other websites, such as affiliates and partners.
· We may use cookies from various providers to track the performance of online advertising campaigns.
5. Consent Management
Where TootCars uses cookies or similar technologies that require consent, a consent tool will provide options to accept, reject or manage relevant categories before those technologies are activated.
You can change or withdraw your preferences at any time using the Manage Cookies or Manage Cookies & Privacy link made available on TootCars.
6. Third-Party Cookies
We may allow third-party services to set cookies on your device. These may include:
· Tealium – for tag management and affiliate tracking.
· Facebook Pixel – for retargeting and campaign measurement.
· Google Analytics – for site performance insights.
· Vercel – for hosting, performance and analytics services.
· Meta (Facebook/Instagram) and TikTok – for advertising measurement, pixels and server-side tracking.
Each third party is responsible for its own cookie practices. You can find more information in their respective privacy policies.
7. Affiliate Cookies
We use affiliate cookies to track referrals from partner websites. These cookies help us understand which partners referred you to our site and ensure they are credited appropriately. Affiliate cookies are typically used for tracking purposes. Consent is normally required before these cookies are set, except in certain circumstances such as cashback sites.
8. Connected TMO Services
Consent choices may be shared across TootCars, BookMyGarage and other TMO-operated services where appropriate to maintain consistent preference settings for equivalent cookie categories, provided this is implemented in accordance with applicable law and users are provided with appropriate transparency and control.
9. Managing Cookies
Most modern web browsers allow you to manage cookie settings, including blocking or deleting cookies. You may be able to do this selectively for specific sites or apply settings globally. Below are instructions for popular browsers:
Microsoft Edge
· Block cookies: Go to Settings → Cookies and site permissions → Manage and delete cookies and site data, then choose your preferences.
· Delete cookies: Go to Settings → Privacy, search, and services → Clear browsing data, select Cookies and other site data, then click Clear now.
Mozilla Firefox
· Block cookies: Go to Settings → Privacy & Security → Cookies and Site Data and adjust your preferences under Enhanced Tracking Protection.
· Delete cookies: Go to Settings → Privacy & Security → Cookies and Site Data, then click Manage Data or Clear Data.
Google Chrome
· Block cookies: Go to Settings → Privacy and security → Cookies and other site data, then choose Block all cookies or customise settings.
· Delete cookies: Go to Settings → Privacy and security → Clear browsing data, select Cookies and other site data, then click Clear data.
Please note: Blocking essential or security-related cookies may impact your ability to use certain features or services on this site.
You can manage your cookie preferences by clicking the Manage Cookies or Manage Cookies & Privacy control where displayed on TootCars.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in law or our practices. The latest version will always be available at TootCars.
11. Contact Us
If you have any questions about this Cookie Policy, please contact us by email at info@bookmygarage.com or by post at:
The Motorists’ Organisation Ltd, 1000 Lakeside, Western Road, Portsmouth, PO6 3EN